**UX** Essentials
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UX Essentials

Intended audience
UX Designers
2 Days
Required skills
All skill levels
Prerequisite training
Not applicable
Entry level test
Not required

Join the training


Do the training from your own computer

Enroll Online training

What will I learn?

The basics of Interaction Design
How Service Design works
What is Usability
What is UX Research
How to start the Design process
What is Human Centred Design
How Chatbots and Voice assistants are used
The connection between UX and Digital strategy
Create and manage Experiences and optimize them to create an engaging customer journey

This learning path includes:

    ✔  Experience Manager Training for Business Users (6 line)

    ✔  UX Essentials


Experience Manager Training for Business Users (6 line)

This interactive training gives business users a theoretical understanding of the Backbase platform and, through hands-on exercises and real scenarios, it explores in depth the key features of Experience Manager:

  • Experience management
  • Page mangement
  • Content management
  • Navigation
  • Targeting
  • Localization
  • Security
  • Auditing
UX Essentials

In this course we are going to explain the user experience designer’s roles and responsibilities. You will get familiar with our digital vocabulary learnt through our engagement with various devices and explore how to make sure that the complete interaction between a customer and the company is of the highest quality.

You will explore where does UX fit into your organisation and why is usability important. We will explore what lean UX is and how chatbots and voice assistants are used. Lastly you will find out more about the connection between UX and Digital strategy.

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