About Backbase Academy

About Academy

Backbase Academy is the starting point for acquiring in-depth knowledge about our product implementation.

About Backbase Academy

Backbase empowers financials to accelerate their digital transformation. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless, digital customer experience.

We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business.

Backbase Academy is the starting point for acquiring in-depth knowledge about our product implementation. Communicating on various channels such as in-house, on-site and online trainings, the Academy is proud to lead and drive Backbase product education and increase expertise among our internal and external consultants.

Our training centers

Each month, we deliver training in both Backbase Amsterdam, and Backbase Atlanta. Our training locations are located centrally, with easy access and accommodation within walking distance.

Academy training location
Location Cardiff
Academy training location Atlanta
training location backbase

Frequently asked questions

I have a problem completing a booking or request online, what should I do?

For any issues or support, please contact us.

Can I cancel my participation?

The Customer may cancel the training as follows:

  • By written notice of more than forty-five (45) days prior to the first date of the training: Backbase will refund (or credit, as applicable) hundred percent (100) of the relevant Fees;  
  • By written notice of between forty-five (45) and thirty (30) days prior to the first date of the training: Backbase will refund (or credit, as applicable) fifty percent (50) of the relevant Fees; and
  • By written notice of less than thirty (30) days prior to the first date of the training: Customer may cancel however without refund of any Fees;  
  • For the avoidance of doubt, if the Statement of Work is signed by the Customer within less than thirty (30) days from the first date of the training, no cancellation is possible.
Which languages can I follow training in?

All our trainings are delivered in English, all training materials are also in English.

How can I pay for training?

eLearning courses can be purchased directly in our store via PayPal or credit card. Should you require an invoice as an alternative, please contact training@backbase.com.  Classroom trainings will be billed via an invoice.

Backbase Community

Backbase Community

Want to learn more about this topic. Visit Backbase Community for in-depth information and resources.

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